Privacy Policy

When you submit a Request Service form, you may provide your name, phone number, email address, requested service, property type, preferred contact method, message, and consent to be contacted.

Our website and hosting providers may also process basic technical information needed to deliver and protect the site, such as an IP address, browser type, device type, requested pages, and access times.

We use submitted information to respond to your request, understand your service needs, schedule or coordinate service, prepare estimates or project information, maintain service records, and communicate about the request you initiated.

We may also use technical information to maintain website security, diagnose problems, and understand general site performance. We do not use service-request information to send unrelated marketing messages without appropriate permission.

Request Service submissions are validated by this website and then processed by Formspree, which transmits the information to Alfa Home Services and may retain submission information under its own terms and privacy practices. You can review Formspree's Privacy Policy.

We may also share information with hosting, security, communications, or professional service providers when reasonably necessary to operate the website, respond to a request, comply with law, or protect our rights. We do not sell personal information.

We retain information for as long as reasonably needed to respond to requests, provide services, maintain business and warranty records, resolve disputes, and meet legal or operational obligations. Retention periods can vary based on the nature of the service and the information involved.

We use reasonable administrative and technical safeguards, but no website, email, or Internet transmission can be guaranteed completely secure.

You may ask to review, correct, or delete personal information that you submitted through this website, subject to identity verification and any information we must retain for legal or legitimate business purposes.

To make a privacy request, email info@alfahomeservices.com or call (818) 419-8778. We will respond as required by applicable law.

This website and its service-request form are intended for adults seeking home or property services. We do not knowingly collect personal information from children under 13.

We may update this policy when our website, service providers, or information practices change. The revised policy will be posted on this page with a new effective date.